What do I do if I can’t sign up for a hApp like Elemental Chat or Chess?

Popular Questions

Elemental Chat and Elemental Chess are not production hApps, so the experience may not be perfect. If you’re having issues try these tricks.

  1. Try "hard refreshing" the page (press Ctrl+Shift+R on Windows, or ⌘+Shift+R on macOS) and signing up with the same email address and password.
  2. Try clearing your browser’s storage, then refreshing the page and signing in again.
  3. Try signing up using new credentials. (Hint: many email providers let you create ‘plus addresses’ by adding a ‘+’ and a few letters or numbers to the first half of your existing address. For example, if you have the address [email protected] you can also use [email protected].)

If you keep having this problem, it may be a bug that we should know about. Read more about the kinds of bugs we're looking for and how to report.

Join our community
to learn more

General discussion
in a fun environment

Telegram Chat

Tech-focused discussion
and help building apps

Developer Chat